158 Milner Avenue, Roosevelt Park, Johannesburg
(GPS: S26º 08.541'; E27º 59.170')
Shop hours: 9am - 5pm Mon - Fri, 09:30 - 15:30 Sat
& some public holidays (Pls call to check). Closed Sun.

Mark 082 806 9444. William 082 886 7114

   
2003           2005       2006         2007           2008           2009
Saki Hikari. The fish food of the All Japan Champions every year since 2003 (2004 show cancelled out of respect for the earthquake
in Niigata)  

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Guarantees, Warranties and the like

Superior Koi filter equipment should be backed by superior after sales service and that's what we deliver!

Peace of mind - that's our guarantee to you!

We believe in and stand by our products!

We offer a no questions asked 30 day money back guarantee. If you decide within this time that you don't like the colour, we'll refund you in full on the purchase price of the product.

Products are otherwise guaranteed by the manufacturers warranty. We reserve the right to replace/repair/swap the faulty component at our discretion.

In short, if it breaks we'll make a plan for you. Life is too short and Koi too precious to debate the issue. If you break it however, you will have to buy a new one. Fair enough?

If you need any help or advice, we are always here to help!

Live Koi carry no guarantees of any kind whatsoever - please see our disclaimer in this regard.

We have to include this picture of an air pump that was drowned. Needless to say it's not covered under warranty!